Case 01

Launching agentic AI at scale in cybersecurity

Challenge

A maturing cybersecurity scale-up had a narrow AI vision, a single chatbot, and no strategy for embedding AI meaningfully across the product. The AI and Data Science team was understaffed, and leadership was in transition.

What GPG did

  • Reframed the executive vision from a chatbot play to embedded agentic AI workflow automation
  • Built and launched the company's first generative AI capabilities to 4,000+ customer organizations, including AI agents and agentic workflows
  • Led a cross-functional GTM rollout with Legal, Engineering, and Customer Success
  • Served as interim VP of AI & Data Science for three months, stabilizing the team and scaling it from 6 to 9 engineers and scientists
  • Co-founded an internal AI Governance Committee across Legal, Security, AI, and Product
  • Conducted product and technical diligence on an AI startup acquisition

Results

  • Zero churn, zero customer escalationson the first generative AI launch
  • $1.8M+ in combined customer expansion and renewal contract valuedriven by AI agents
  • $1.1M+ in renewal revenue protectedthrough strategic sales enablement and a risk call that blocked a premature launch
  • AI & Data Science team scaled by 50%with attrition reduced during a leadership transition

Every company's AI journey is different. Let's figure out yours.

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